DayZim Office Supply Orders FAQs

Q. How will I know when my account is set up?
A. You will receive an email confirmation of your set up within 24 hours.

Q. Can I place my orders on www.officedepot.com?
A. No. This is the public website. Your login will only work with www.Telrosecorp.com/DayZim and click on DayZim Tier One Purchasing as this is the website DayZim customers and will reflect your special pricing.

Q. Can I call Telrose Corp. customer service to place an order?
A. No. DayZim account is set-up for internet orders only. If you are having difficulty logging in and need to place an order you may Telrose Corp. Customer Service at 877-835-7673 or Support@Telrosecorp.com

Q. What does the symbol mean?
A. This represents any item that is specially negotiated and discounted for DayZim.

Q. Do I need to provide Pcard info at the time of checkout?
A. All payment information has been set and saved to your profile. No Pcard is needed.

Q. I can't find what I'm looking for. Who should I contact?
A. Telrose Corp. Customer Service at 877-835-7673 or Support@Telrosecorp.com For special order item for regular supply items, furniture, and technology can be directed to Martin Hull Mobile: (267) 745-3629 or martinh@telrosecorp.com

Q. How do I change of delivery or ship to address, building name and room #?
A. Email Telrose Corp. Customer Service: Support@Telrosecorp.com your full name and the cost center to be added.

Q. What if I cannot log in?
A. Do not try more than 3 times, call Telrose Corp. Customer Service at 877-835-7673 immediately.

Q. What if I do not remember my password?
A. Contact Telrose Corp. Customer Service at 877-835-7673 or email Support@Telrosecorp.com